Our philosophy is delivering excellence in everything we do.
That means providing a first class service to our customers at all times. But it also means providing the kind of supportive and inspiring working environment that truly motivates our staff.
An Investors in People accredited organisation, we continually strive to provide our employees with the right knowledge, skills and motivation to work efficiently.
The consistently excellent standards that we achieve take a whole team of committed people operating with genuine co-operation, trust and respect at all levels. Naturally, good communication skills, with colleagues and customers, are a vital aspect of any role with us, as is being enthusiastic and a team player.
Executive Offices Group operates a number of business centres primarily in London and also in key business areas across the UK. All our business centres are supported by a professional team, located in house and on hand to offer support to our customers throughout the working day. The roles within our business centres include:
Business Centre Manager
Every serviced office centre within the Group has a dedicated Business Centre Manager. This person is responsible for the day-to-day operation of the business centre, the profitability of the centre, the customer experience, and the management of all the centre support team.
Deputy Centre Manager
The Deputy Centre Manager assists the Business Centre Manager in the day-to-day operation of the serviced office centre. They also manage the centre support team and cover the Manager in his or her absence.
Customer Services Co-ordinator
Customer Services Co-ordinators ensure that the highest standard of customer service is provided to all customers at all times. They deal with issues promptly and effectively, promoting a service ethos throughout the team through example, training and development. They are often responsible for supervising reception and conference facilities alongside supporting the business centre team in a variety of roles from telephone answering services to administrative support.
Every serviced office centre in the portfolio has highly trained Receptionists who create a professional welcome to all customers and visitors to the centre. As well as reception duties, Receptionists support the business centre team in a variety of roles including telephone answering services and administrative support. Receptionists are the face of our customer's brands; they are often the first impression people have of an organisation, so they must be welcoming, amiable and highly efficient at all times.
Customer Service Assistant
The Customer Service Assistant is on hand to provide customers with the support they need to make their working day run seamlessly. This may include mail handling services, telephone answering services, secretarial and administrative support as well as photocopying and any other additional services that may be required.
For information about joining Executives Offices Group, please send your CV and a covering letter to firstname.lastname@example.org.
Executive Offices Group is committed to providing equal opportunities and to the principle of equality regardless of race, ethnic or national origin, religious belief, political opinion or affiliation, gender, marital status, sexual orientation, age or disability.
We apply employment policies that are fair, equitable and consistent with the skills and abilities of our employees and the needs of the business. And we expect our employees to support the implementation of these policies to ensure every member of our team enjoys equal opportunities for recruitment, training and promotion and - in all jobs of like work - on equal terms and conditions of employment.
We will not condone any discriminatory act or attitude in the conduct of our business, with the public or our employees. Acts of harassment or discrimination on any grounds are disciplinary offences.